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1.0

Don't go here for repairs! Went in one day to see if I could have my bridal set resized I was told it would be 100 dollars by the counter girl named Molly inspected it and everything,saying it looked good nothing wrong.

Went in two days later when I had the cash, because they said they could do it same day. An Indian gentleman was there that day (didn't get his name) then told me that all my stones in my ring were loose and the prongs were warn down (I have had my set a week) he then told me it would be 190 dollars to fix. I was okay paying 100 because I could get it quicker than most places but not after they gave me the run around. I went to another and got them sized for 58 dollars and about a week and a half turn around time.

Bottom line if you don't want to get treated terribly go to an independent jeweler or one of the other big box stores. I wish that I could give less stars honestly.

They don't deserve anyone's business and should be ashamed of the way their employees behave, because such behavior has caused them to have reviews of less than 3 starts on both yelp and google. This store needs a complete overhaul starting buy firing the corrupt and ill-mannered employees that plague it, then going some serious PR because its a costumer service nightmare wrapped in gold and diamond.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: 4405 W Wendover Ave, Greensboro, NC 27407, USA

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