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What I thought was going to be an easy repair turned out to more of a nightmare than anything. I took my princess cut studs to Jared to have the hooks switched back to screw backs.

My first visit they took my earrings and money, said they would be ready in 3 hours. I came back and found customer repair had put on the screw backs however they had bent one post and the other screw portion turned around the post like no body's business. So I asked the lady who does this or why when you found the screw would not fit properly, say something. I figured they didn't think I would check to see if the work had been done as it should have.

Unbelievable. looking to write to the headquarters.

Product or Service Mentioned: Jared Earrings Repair.

Reason of review: repair was not correct, had to bring back twice..

Monetary Loss: $110.

Preferred solution: Full refund.

I didn't like: Having to return twice because the repair was not done properly.

Company wrote 0 public responses to the review from Oct 14, 2016.
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