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Where can I even begin. The entire purchase became a nightmare, once we are still having to relive and fight to get completely removed from our lives. A nightmare only more accentuated by the fact that this experience should have been a dream come true for any couple....
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Anonymous
Anonymous

Diamonds are hard not invincible... In fact you could crush one on the pavement with a hard sole shoe. Diamonds will discolor, crack, and even explode when heat is applied. ...

1.3
I didn't like
  • How they changed my diamond when i left to upgrade setting
#967941
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It all started november 19, 2016. We were getting everything together for our daughters birthday party happening at 1 pm. I asked my husband to go get my rings cleaned so that were sparkly for the party. Around 12 I get a text from my husband with a picture of a ring...
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1.0
I didn't like
  • Complete incompetence
#965833
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My husband and I went to a local Jareds to look at options for an anniversary band to celebrate 15 years of marriage. I had done research and knew what I wanted. The salesmen were very helpful and though the store didn't have what I was looking for, managed to put...
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Carle Place, New York
#962942
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Jared Customer Care Review

Jared
#891974
2.7
Details
Poor customer service. Staff was extremely rude at the Fort Wayne, IN store! Won't make a purchase from this company ever again.
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Jared Ring Repair Review

Jared
#884780
2.7
Details
Had a very unpleasant experience at the Jared Store
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Jared Customer Care Review

Jared
#866504
1.0
Details
Walked into their Rockville, MD store and was completely ignored for 10 minutes. Walked out, never to return. RUDE, RUDE, RUDE!
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Advertised vs Delivered
Customer service
Delivery Service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
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Jared Website Review

Jared
#863055
The website is horrible!!!!!! Continually and Consistently stops!!!!! Losing patience with Jared!!!!
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I got my ring at jared in feb ever since then I have to keep going back to get it clean because it turns my finger green and band goes black. For the money I am still paying they should give me another ring without paying more money. I went to the Mayfair Mall in...
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Anonymous
Anonymous

Jared only sells gold and platinum rings. Cracker Jack and Bubble gum machine ones do this! If this is truly happening to you then you are one of the rare people that is aller...

3.3
Product
#954229
Reply to reviews
went to get my ring cleaned and the associate was acting funny she kept whispering to the manager. So she went to the computer and I waited to see when she was go to take it to get it clean. So she throw it in the bag and watch her put it in the dept. to get it clean...
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Anonymous
Anonymous

I do all my repairs with Jared and I always feel very safe because on the claim check they give me is a plotting of my diamonds and their certification numbers. They always sh...

Anonymous
Anonymous

Which location was this?

#953553
Reply to reviews
I went in to have my ring resized and a sales lady named Pinky greeted me saying "welcome back". I told her that this was my first time in Jareds, and she stated that I looked like someone else. I filled out the paperwork giving Jared permission to work on my ring...
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2.0
#940601
Reply to reviews
Went to return an item I bought for $42 cash the day before.i was told they didn't have cash in the register.i will never do business there again.another company that will lose customers and wonder what went wrong when they start closing stores.
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Anonymous
***edoff

The morons did the same thing to me!! Went to return the item 72 hours later. Said they had only 20.00 cash and would have to be mailed to us. I can promise you this!! If I do...

1.0
#937509
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What I thought was going to be an easy repair turned out to more of a nightmare than anything. I took my princess cut studs to Jared to have the hooks switched back to screw backs. My first visit they took my earrings and money, said they would be ready in 3 hours. I...
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1.3
I didn't like
  • Having to return twice because the repair was not done properly
#936953
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My husband purchased my engagement ring which was over 1 Karat- Long story short- We divorced and I took the ring to have it set into a more fitting setting- The jeweler showed me the measurements- The diamond was less than 3/4 Karat and poor quality at that. All...
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Anonymous
Anonymous

You are very mistaken. Warren Buffet does NOT own Signet Jewelers (parent company of Jared The Galleria). And diamonds have Carat Weight, not Karat . Karat is that which refer...

1.7
Product
I didn't like
  • Being lied to
  • Deceptive sales practices
#936556
Reply to reviews
I can’t begin to express how angry I am at the local Jared. It’s now been 3 months and I still do not have my watch back. I recently told them I do not want them to have it repaired, just get it back. I am still waiting! 3 months ago, I brought the watch in to the...
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Anonymous
Dan

Same here. Two months.. Promised three weeks and by the time it came back I was moved out of state. My mom went and got the watch, didn't know how to explain what they had don...

#936119
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