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I've had a Jarad credit card for about 2-1/2 years never been late on a payment, never over spent on the card, they always precharged me $25 on each transaction I made because my credit was a little lower this was to go away after a year. Well the last time I used the...
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Anonymous
Anonymous

I purchased a wedding ring set with additional insurances I.e. Disability and loss of job insurance paid an additional $50 for the insurances. Well now they deny the both insu...

1.0
Product
#991709
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My name is Tammy Klein i bought a two toned ring and brought it into Jareds because the prong was bent on my diamond. Well i went to pick it up my ring well the color was gone it was no longer two toned and my finger turned green. They told me when i went to get it...
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1.0
#990134
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Recently went into the Jared in Fort Wayne, IN. to have my wife's ring cleaned and inspected. The repair liason Stacy was too busy chatting with other associates. I had to literally ask for assistance which clearly upset her as she scoffed and very sarcastically asked...
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I didn't like
  • Repair liason customer service
#986716
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Jared Customer Care Review

Jared
#944754
1.8
Details
Horrible business and customer service. Paying off my bill and never shopping here again. In fact will recommend friends and family never to shop there.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
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Ring Review

Jared
#941336
1.0
Details
I CANNOT express what a nightmare Jared has been in getting custom engagement and wedding rings made. They made multiple serious mistakes and constantly told us not to pay till they got it right and then we have had a ridiculous amount of collections calls and hounding us to pay when we didn't even have the rings. I would NEVER NEVER use Jared.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website

Short Review on October 21, 2016

Jared
#941095
Has a bad experience with the finance department. They are very rude and ignorant.
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Jared Shipping Service Review

Jared
#912742
I am so disappointed with Jared! My item NEVER arrived, it eventually was refunded minus shipping and tax. I never even saw the item and I'm still being charged shipping AND tax!? Unbelievable! I never expected this type of treatment from a company like this, but they got me. It's not even about the money, it's the principle of the matter. I feel taken advantage of. Not pleased at all!!
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I purchased a pair of emerald earrings for a Christmas gift for my wife on Nov 17, 2016. The return policy is 30 days. My wife did not like the earrings so o tried to return them to Jared today, Jan 4, 2017. The Store (Paramus, NJ) said they could not refund my money...
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Anonymous
Anonymous

Are you aware that 30 days had expired on Dec 17th. This isn't a clothing store where you can bring *** back 17 years later(see GAP) . DO YOU RUN RED LIGHTS BECAUSE YOU FEEL Y...

1.0
I didn't like
  • Customer service i received
#985172
Reply to reviews
Went in to the Jared's in Douglasville, GA and Diane, someone I have never dealt with, spoke to me in a very condescending manner. I am African American and I was picking up my engagement ring, which is 18 k white gold, with 2.5 k diamonds and has a European shank. The...
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5.0
#984393
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The sells people have very poor customer service skills when you walk in they hello and you feel rushed so if you just want to think about a purchase they go to the next person especially if you are black which leaves a bad taste in your mouth i am africian american i...
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Anonymous
Anonymous

And here we have yet another black person playing the old and tattered race card and making judgments about people based on THEIR skin color! Oh the irony in this person cryi...

Anonymous
Kevin

Definitely agree that the customer service is terrible, but its hard to say its racially biased. im white, and got the same treatment. they tried to get me to buy stuff i coul...

1.0
I didn't like
  • Customer service and return polciy
#982980
Reply to reviews
Where can I even begin. The entire purchase became a nightmare, once we are still having to relive and fight to get completely removed from our lives. A nightmare only more accentuated by the fact that this experience should have been a dream come true for any couple....
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Anonymous
Anonymous

Diamonds are hard not invincible... In fact you could crush one on the pavement with a hard sole shoe. Diamonds will discolor, crack, and even explode when heat is applied. ...

1.3
I liked
  • Diamond when it was in the package
I didn't like
  • How they changed my diamond when i left to upgrade setting
#967941
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It all started november 19, 2016. We were getting everything together for our daughters birthday party happening at 1 pm. I asked my husband to go get my rings cleaned so that were sparkly for the party. Around 12 I get a text from my husband with a picture of a ring...
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1.0
I didn't like
  • Complete incompetence
#965833
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My husband and I went to a local Jareds to look at options for an anniversary band to celebrate 15 years of marriage. I had done research and knew what I wanted. The salesmen were very helpful and though the store didn't have what I was looking for, managed to put...
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Carle Place, New York
#962942
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I got my ring at jared in feb ever since then I have to keep going back to get it clean because it turns my finger green and band goes black. For the money I am still paying they should give me another ring without paying more money. I went to the Mayfair Mall in...
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Anonymous
Anonymous

Jared only sells gold and platinum rings. Cracker Jack and Bubble gum machine ones do this! If this is truly happening to you then you are one of the rare people that is aller...

3.3
Product
#954229
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