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I think this is a story worth sharing: I'd like to explain how Jared values it's customers . I'll continue to share this story, anywhere I can, to hopefully prevent others from having a similar experience. Unfortunately, Jared has not only provided us with a horrible...
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Anonymous
Jessica13

YES!!!! This! While my ring has not broken into pieces yet, we have had nothing but issues! They currently have my ring replacing the head to hold my loose diamond for the 3rd...

Anonymous
Mas

Do you know of any attorneys in Delaware that represent people that have had problems with jewelers like Jared

#344856
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Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
My 20k brand new ring (after 7 months of repairs/re-doings/re-making it, arguing and spending DAYS in their store) came out like this (!!!SEE PICTURES!!!!) with CHIPPED 2ct DIAMOND! In the beginning of November 2017, I brought my BRAND NEW ring (3 piece set) to Jared...
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Anonymous
Anonymous

I wished I knew how to post pictures on here they took diamonds out of my charm that was on my necklace when purchased years later I had it put on my charm bracelet that's whe...

1.0
I liked
  • Friendly staff
  • Sales people
I didn't like
  • Being discriminated humiliated diminished and ignored
  • Very poor low quality not skilled job
  • Being
#1271709
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I want to start off by saying that my fiancé and I will never purchase anything from Jared the Galleria of Jewelry ever again. We have had the most horrific experience and want to urge others to be cautious. First of all, my fiancé and I got in engaged back in August...
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1.6
#1286570
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Watch taken into store to have battery replaced. Clerk took Movado watch to replace battery. Worked on watch about 25 min. Finally called manager for assistance. He worked on watch another 20 or so min. Finally supposed to have battery in. Gave. watch to me. Wore it...
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1.0
#1372683
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My husband bought my engagement ring and band at Jared’s in 1996 ~ along with the LIFETIME ESP (warranty). The rings were sized and soldered the day they were purchased. I have had both resized a few times, without a hassle and without a charge. We took the soldered...
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Anonymous
blackmamba

Why dont you just bring your receipts where the warranty is shown? Or ask them to print it, they should have access to it. Or call Customer Care, they will be able to pull it ...

Anonymous
Anonymous

do let us know what happens when you go to a diffrent location or one of theier other brands (kays) perhaps its just a bad manager.bad leadership can sour a whole team very ea...

1.0
#1299227
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Jared - I have been hung up on 3xs tonight

What training are you providing your staff not only at stores but customer complaint staff ..
#1367702
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I have a charge off on my credit report with Jared. I want to make this better. I am going into the store on Friday 9/7/18 and make a payment of 100.00 on my 435.00 credit reported account. I want to have that updated on my report and each month going forward I will...
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Anonymous
Anonymous

you do know that if its been charged off you are likely SOL right? if they have sold it to a debt collector boom nothing you can do, if they are only reporting it as late that...

#1347526
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Jared ruined my engagement ring
Brought my size 6 ring in to be sized to 5.5 and to have sharp prongs fixed. Picked up ring a few days later and it fit fine but prongs were less sharp but still catching on clothing. A few weeks later a diamond in the side fell out. Brought ring back to have it...
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Anonymous
Anonymous

I can see what they did.They took your larger Diamonds out n put in smaller ones.They did the same thing to serval of my pieces of jewelry. May the ring look totally different...

#1265573
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spent two hours on a lunch hour with them (summit mall Reno) trying to order a ring and watch only to find out the finance company has the charges but they say the order DIDN'T GO THROUGH!? called GM three times (Stacy) and go no further with the purchase Genesis said...
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1.0
I didn't like
  • Everything about the experience
#1337642
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Jared - I put a complaint in a few months ago. No resolution

No resolution to complaint a few months ago. Then recently received a call from the store that treated me & my husband rudly only to find out that she called for the sale. Told me her manager previously told her not to call me to apologize before. Im more insulted now than before. If that's at all possible.
#1373595
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