Most helpful reviews first
I think this is a story worth sharing: I'd like to explain how Jared values it's customers . I'll continue to share this story, anywhere I can, to hopefully prevent others from having a similar experience. Unfortunately, Jared has not only provided us with a horrible...Read more
My 20k brand new ring (after 7 months of repairs/re-doings/re-making it, arguing and spending DAYS in their store) came out like this (!!!SEE PICTURES!!!!) with CHIPPED 2ct DIAMOND! In the beginning of November 2017, I brought my BRAND NEW ring (3 piece set) to Jared...Read more
- Friendly staff
- Sales people
I didn't like
- Being discriminated humiliated diminished and ignored
- Very poor low quality not skilled job
I want to start off by saying that my fiancé and I will never purchase anything from Jared the Galleria of Jewelry ever again. We have had the most horrific experience and want to urge others to be cautious. First of all, my fiancé and I got in engaged back in August...Read more
Watch taken into store to have battery replaced. Clerk took Movado watch to replace battery. Worked on watch about 25 min. Finally called manager for assistance. He worked on watch another 20 or so min. Finally supposed to have battery in. Gave. watch to me. Wore it...Read more
My husband bought my engagement ring and band at Jared’s in 1996 ~ along with the LIFETIME ESP (warranty). The rings were sized and soldered the day they were purchased. I have had both resized a few times, without a hassle and without a charge. We took the soldered...Read more
Jared - I have been hung up on 3xs tonight
What training are you providing your staff not only at stores but customer complaint staff ..
I have a charge off on my credit report with Jared. I want to make this better. I am going into the store on Friday 9/7/18 and make a payment of 100.00 on my 435.00 credit reported account. I want to have that updated on my report and each month going forward I will...Read more
Brought my size 6 ring in to be sized to 5.5 and to have sharp prongs fixed. Picked up ring a few days later and it fit fine but prongs were less sharp but still catching on clothing. A few weeks later a diamond in the side fell out. Brought ring back to have it...Read more
spent two hours on a lunch hour with them (summit mall Reno) trying to order a ring and watch only to find out the finance company has the charges but they say the order DIDN'T GO THROUGH!? called GM three times (Stacy) and go no further with the purchase Genesis said...Read more
I didn't like
- Everything about the experience
Jared - I put a complaint in a few months ago. No resolution
No resolution to complaint a few months ago. Then recently received a call from the store that treated me & my husband rudly only to find out that she called for the sale. Told me her manager previously told her not to call me to apologize before. Im more insulted now than before. If that's at all possible.
Do you have something to say about Jared? What happened? What can we help you with?