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I think this is a story worth sharing: I'd like to explain how Jared values it's customers . I'll continue to share this story, anywhere I can, to hopefully prevent others from having a similar experience. Unfortunately, Jared has not only provided us with a horrible...
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Anonymous
Mas

Do you know of any attorneys in Delaware that represent people that have had problems with jewelers like Jared

Anonymous
Anonymous

I didn't read this page policy to read or post. Cold not find it.Girl they stole switched serval diamonds out of few of mine . peices.Made it look closely as they could, but I...

#344856
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Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
Jared - RUINED RING-CHIPPED 2ct DIAMON-AWFULL EXPERIENCE
My 20k brand new ring (after 7 months of repairs/re-doings/re-making it, arguing and spending DAYS in their store) came out like this (!!!SEE PICTURES!!!!) with CHIPPED 2ct DIAMOND! In the beginning of November 2017, I brought my BRAND NEW ring (3 piece set) to Jared...
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Anonymous
Anonymous

I wished I knew how to post pictures on here they took diamonds out of my charm that was on my necklace when purchased years later I had it put on my charm bracelet that's whe...

1.0
I liked
  • Friendly staff
  • Sales people
I didn't like
  • Being
  • Very poor low quality not skilled job
  • Being discriminated humiliated diminished and ignored
#1271709
Reply to reviews
I want to start off by saying that my fiancé and I will never purchase anything from Jared the Galleria of Jewelry ever again. We have had the most horrific experience and want to urge others to be cautious. First of all, my fiancé and I got in engaged back in August...
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1.6
#1286570
Reply to reviews
My husband bought my engagement ring and band at Jared’s in 1996 ~ along with the LIFETIME ESP (warranty). The rings were sized and soldered the day they were purchased. I have had both resized a few times, without a hassle and without a charge. We took the soldered...
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Anonymous
blackmamba

Why dont you just bring your receipts where the warranty is shown? Or ask them to print it, they should have access to it. Or call Customer Care, they will be able to pull it ...

Anonymous
Anonymous

do let us know what happens when you go to a diffrent location or one of theier other brands (kays) perhaps its just a bad manager.bad leadership can sour a whole team very ea...

1.0
#1299227
Reply to reviews
Jared ruined my engagement ring
Brought my size 6 ring in to be sized to 5.5 and to have sharp prongs fixed. Picked up ring a few days later and it fit fine but prongs were less sharp but still catching on clothing. A few weeks later a diamond in the side fell out. Brought ring back to have it...
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Anonymous
Anonymous

I can see what they did.They took your larger Diamonds out n put in smaller ones.They did the same thing to serval of my pieces of jewelry. May the ring look totally different...

#1265573
Reply to reviews
I have a beautiful wedding set I received from my husband as a 25th wedding anniversary gift. The setting was purchased at JB Robinson with a very small diamond and my husband had the diamond replaced with a larger one from Jared. This was approximately five years ago...
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Anonymous
Anonymous

sounds like someone who is poorly trained. now i know there is a new digital system at jareds/kays/etc all the same company and they sometimes have to manully more the records...

I liked
  • Work done on ring
I didn't like
  • Customer relations
  • Poor problem solving skills
  • Customer service
#1251805
Reply to reviews
Please, Avoid this place. My husband bought me a 18kt setting 15 yr ago not from Jared but my diamond was so we decided to go there to have it set. to make a long story short after many repairs and a lot of money out of our pocket i got tired and decided to no longer...
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Anonymous
Anonymous

I know what you mean when I went back to tell them about the guy taking the stones out of my ring he no longer work there neither his grandmother got sick that lived out of st...

#1220687
Reply to reviews
Jared's makes you feel welcome when you walk through the door, then the sales person begins the pressure of apply for credit. The sales lady kept pressuring me to apply and see what I qualify for, I ended up applying. She said I qualified for a 18 month no interest and...
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Anonymous
dumbcustomers

No one forced you to sign up for a credit line? Don't go in if you don't know what you're buying...

1.5
#1263322
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Jared The Galleria Of Jewelry damaged my original ring, replaced it with non-matching defective ring and returned it to me with chipped 2ct diamond. My $20K ring is defective to the point that I can not even wear it. I already wrote a review regarding that whole...
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#1279086
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Twice the loss Back in the summer of 2016 I decided to get engaged. The plan was to view the selected items that we had found online. We had a budget set and wanted to find something well balanced. Upon entering the shop, we had no intentions of staying long with...
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Anonymous
Anonymous

so you are complaining now in 2018, when you bought 2 years ago? this sounds like such a BS complaint. if you had returned it with in the 60 day return period at the jared you...

1.8
#1208221
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