Jared Reviews
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2
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resolved
324
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reviews
What was your experience with Jared?
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Customers don't like
- Customer service
- High price and low quality
- Repair services quality
Customers like
- Friendly staff
- Sales staff
- Friendly repair liasion
My husband bought my engagement ring and band at Jared’s in 1996 ~ along with the LIFETIME ESP (warranty). The rings were sized and soldered the day they were purchased. I have had both resized a few times, without a hassle and without a charge. We took the soldered...
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Not only very helpful, but very smart about the jewelry, top notch service and very pleasant. I will buy from her again. Very well spoken .and quick to find the best way to make a purchase.
I want to start off by saying that my fiancé and I will never purchase anything from Jared the Galleria of Jewelry ever again. We have had the most horrific experience and want to urge others to be cautious. First of all, my fiancé and I got in engaged back in August...
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Jared The Galleria Of Jewelry damaged my original ring, replaced it with non-matching defective ring and returned it to me with chipped 2ct diamond. My $20K ring is defective to the point that I can not even wear it. I already wrote a review regarding that whole...
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My 20k brand new ring (after 7 months of repairs/re-doings/re-making it, arguing and spending DAYS in their store) came out like this (!!!SEE PICTURES!!!!) with CHIPPED 2ct DIAMOND! In the beginning of November 2017, I brought my BRAND NEW ring (3 piece set) to Jared...
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Anonymous
I wished I knew how to post pictures on here they took diamonds out of my charm that was on my necklace when purchased years later I had it put on my charm bracelet that's whe...
I liked
- Friendly staff
- Sales people
I didn't like
- Being
- Very poor low quality not skilled job
- Damaged product
Brought my size 6 ring in to be sized to 5.5 and to have sharp prongs fixed. Picked up ring a few days later and it fit fine but prongs were less sharp but still catching on clothing. A few weeks later a diamond in the side fell out. Brought ring back to have it...
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Anonymous
I can see what they did.They took your larger Diamonds out n put in smaller ones.They did the same thing to serval of my pieces of jewelry. May the ring look totally different...
Jared's makes you feel welcome when you walk through the door, then the sales person begins the pressure of apply for credit. The sales lady kept pressuring me to apply and see what I qualify for, I ended up applying. She said I qualified for a 18 month no interest and...
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dumbcustomers
No one forced you to sign up for a credit line? Don't go in if you don't know what you're buying...
Jared - No information
No bill or paperwork ever sent to house Tride making payment in Kay's and was told no payment do.what? Is going on.
I have a beautiful wedding set I received from my husband as a 25th wedding anniversary gift. The setting was purchased at JB Robinson with a very small diamond and my husband had the diamond replaced with a larger one from Jared. This was approximately five years ago...
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Anonymous
sounds like someone who is poorly trained. now i know there is a new digital system at jareds/kays/etc all the same company and they sometimes have to manully more the records...
Product
I liked
- Work done on ring
I didn't like
- Poor problem solving skills
- Not being listened to
- Customer service
Similar to Jared
On April 18th my future husband and I went to Jared's. We spent almost $10,000 on an engagement ring and wedding band for me and two wedding bands for him. We were told we could come back the next day at 4:30 to pick up the Rings and that mine would be sized and the...
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Why dont you just bring your receipts where the warranty is shown? Or ask them to print it, they should have access to it. Or call Customer Care, they will be able to pull it ...
do let us know what happens when you go to a diffrent location or one of theier other brands (kays) perhaps its just a bad manager.bad leadership can sour a whole team very ea...