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Jared - No information

No bill or paperwork ever sent to house Tride making payment in Kay's and was told no payment do.what? Is going on.
#1257941
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I have a beautiful wedding set I received from my husband as a 25th wedding anniversary gift. The setting was purchased at JB Robinson with a very small diamond and my husband had the diamond replaced with a larger one from Jared. This was approximately five years ago...
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Anonymous
Anonymous

sounds like someone who is poorly trained. now i know there is a new digital system at jareds/kays/etc all the same company and they sometimes have to manully more the records...

I liked
  • Work done on ring
I didn't like
  • Poor problem solving skills
  • Not being listened to
  • Customer service
#1251805
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On April 18th my future husband and I went to Jared's. We spent almost $10,000 on an engagement ring and wedding band for me and two wedding bands for him. We were told we could come back the next day at 4:30 to pick up the Rings and that mine would be sized and the...
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1.7
Crestview Hills, Kentucky
#1240465
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I bought a watch band at Fossil for the watch I was wearing. I wanted to get it put on and was walking by the Jared and just went in to ask if they had a spring bar tool ($8.49 on Amazon). The guy said “No problem, let me see the watch.” He takes my watch and says...
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#1238212
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Please, Avoid this place. My husband bought me a 18kt setting 15 yr ago not from Jared but my diamond was so we decided to go there to have it set. to make a long story short after many repairs and a lot of money out of our pocket i got tired and decided to no longer...
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#1220687
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Twice the loss Back in the summer of 2016 I decided to get engaged. The plan was to view the selected items that we had found online. We had a budget set and wanted to find something well balanced. Upon entering the shop, we had no intentions of staying long with...
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Anonymous
Anonymous

so you are complaining now in 2018, when you bought 2 years ago? this sounds like such a BS complaint. if you had returned it with in the 60 day return period at the jared you...

1.8
#1208221
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Jared - Bad not worth it

I brought a ring stone fell out had it fix stone is not set right and tay size if wrong very bad never shop threr again
#1207722
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My husband purchased a EVER US ring as a 2017 Christmas gift for me. He had a payment plan, or so that's what he and the Jared sales person agreed on. Our first bill had no payment plan end date on it. He called Jared and was assured that it would be appealed and we'd...
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1.0
#1181554
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Jared - FRAUD
I purchased a bracelet on Jared's website for my mother for Christmas. It was a 14K gold bracelet with her children's birthstones. Less than a month later, the gold on the bracelet has started to turn. My mother took the bracelet to two jewelers who tested the gold and...
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1.5
Product
#1178720
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where do I start...My engagement ring fell into the garbage disposal by my son unbeknownst to him and then my husband turned the disposal on and quickly realized the sound and immediately turned it off. The emotions were quite high when he realized what had happened....
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4.5
I liked
  • Working with ty - honered the esp
  • Friendly repair liasion
#1178026
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