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We came into the Greensboro store to look for a 18th birthday gift. It looked like the sales people were lined up like soldiers waiting to pounce on the next person They were standing around talking, loudly. We really didn't know what to get her. We didn't have a lot...
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2.8
#1381698
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Jared - I put a complaint in a few months ago. No resolution

No resolution to complaint a few months ago. Then recently received a call from the store that treated me & my husband rudly only to find out that she called for the sale. Told me her manager previously told her not to call me to apologize before. Im more insulted now than before. If that's at all possible.
#1373595
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Watch taken into store to have battery replaced. Clerk took Movado watch to replace battery. Worked on watch about 25 min. Finally called manager for assistance. He worked on watch another 20 or so min. Finally supposed to have battery in. Gave. watch to me. Wore it...
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1.0
#1372683
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We were shopping at the Greensboro store. We had a very nice young lady helping us find a gift for our daughter. She was asking us several questions to try to get to know the type of gift we were looking for and about our daughter. She started showing us some ideas,...
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2.0
#1369872
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Jared - Not good

I witnessed the management person treating an employee with such rudeness it makes me wonder what goes on in that store
2.5
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Customer service
Warranty
#1369820
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Jared - Disgraceful

I witnessed a young black open up a mouth to another employee. It was at the registers. Not until she walked away did it slow down. But the management person did nothing to stop her
2.0
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Customer service
Product or Service Quality
Warranty
#1369816
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Jared - I have been hung up on 3xs tonight

What training are you providing your staff not only at stores but customer complaint staff ..
#1367702
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I have a charge off on my credit report with Jared. I want to make this better. I am going into the store on Friday 9/7/18 and make a payment of 100.00 on my 435.00 credit reported account. I want to have that updated on my report and each month going forward I will...
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Anonymous
Anonymous

you do know that if its been charged off you are likely SOL right? if they have sold it to a debt collector boom nothing you can do, if they are only reporting it as late that...

#1347526
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spent two hours on a lunch hour with them (summit mall Reno) trying to order a ring and watch only to find out the finance company has the charges but they say the order DIDN'T GO THROUGH!? called GM three times (Stacy) and go no further with the purchase Genesis said...
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1.0
I didn't like
  • Everything about the experience
#1337642
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My husband bought my engagement ring and band at Jared’s in 1996 ~ along with the LIFETIME ESP (warranty). The rings were sized and soldered the day they were purchased. I have had both resized a few times, without a hassle and without a charge. We took the soldered...
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Anonymous
blackmamba

Why dont you just bring your receipts where the warranty is shown? Or ask them to print it, they should have access to it. Or call Customer Care, they will be able to pull it ...

Anonymous
Anonymous

do let us know what happens when you go to a diffrent location or one of theier other brands (kays) perhaps its just a bad manager.bad leadership can sour a whole team very ea...

1.0
#1299227
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