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My husband purchased a EVER US ring as a 2017 Christmas gift for me. He had a payment plan, or so that's what he and the Jared sales person agreed on. Our first bill had no payment plan end date on it. He called Jared and was assured that it would be appealed and we'd...
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1.0
#1181554
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Jared - FRAUD
I purchased a bracelet on Jared's website for my mother for Christmas. It was a 14K gold bracelet with her children's birthstones. Less than a month later, the gold on the bracelet has started to turn. My mother took the bracelet to two jewelers who tested the gold and...
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1.5
Product
#1178720
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where do I start...My engagement ring fell into the garbage disposal by my son unbeknownst to him and then my husband turned the disposal on and quickly realized the sound and immediately turned it off. The emotions were quite high when he realized what had happened....
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4.5
I liked
  • Friendly repair liasion
  • Working with ty - honered the esp
#1178026
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My husband and I picked oit an anniversary band from Jarad. It was beautiful in the case and when I put it on my finger, I fell in love. The middle stone was an emerald cut diamond with two side emerald stones and round accent stones covering the entire ring... total...
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Anonymous
Anonymous

I think this a scam review. First, Jared replaces cracked diamonds for life as long as you bring your ring for check ups every six months. They replace it with the same qualit...

Anonymous
Anonymous

this is odd as jared has a 90 day exchange policy a 60 day return policy and a lifetime diamond guarentee policy. Take it back and tell them you need the diamond replaced UNDE...

1.2
#1169895
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Worst jewelry buying experience and sub-standard quality of diamonds. Bought a diamond necklace and earrings at their Glen Allen, VA location. Diamonds lost their shine and look like worth-less rocks in less than a month. We were on a vacation in Florida. When we came...
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Anonymous
Anonymous

Did they clean it in the ultra sonic cleaner. All Jewelry just like people require cleaning on a regular basis. if hand lotion, sunscreen, etc got on the it will dull a diamon...

1.3
Product
I didn't like
  • Master jeweler who denied the issue and refused to fix it
  • Do not stand behind their quality
#1165594
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About two weeks ago my wife went into Memphis area Jared to have her ring cleaned. Out of nowhere the Manager ( Mr Brown), told the gentlemen who was assisting my wife they refuse to clean her ring and proceed to insult my wife because the ring was not purchased at...
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1.7
I liked
  • Sales staff
I didn't like
  • Being quoted extremly high prices for unnecessary work
  • Product support
#1155623
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Purchased gift card online 3 different because of amount and 2 came through. The other one was to be overnight and didn't arrive. So from purchasing on Tuesday had to purchase on Thursday and not sure if will be in time for xmas. I called them Tuesday and told them I...
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1.8
#1153126
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Jared - Refused check

Jared’s in Newport News refused to take my check for a $6000 purchase because I only write one check a month of that size to fully pay my MasterCard bill. I just went to a locally owned store and made a similar purchase and they gave me a discount for paying by check. Don’t go to Jared’s, Zales , or Kay. They are all owned by the same offshore, tax-dodging company.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1151627
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Jared - Offshore, tax evading company

After a terrible experience at Jared’s, I did some research. Zales, Kay, and Jared’s are all owned by the same Bahamas based company. My customer service experience was worthless and consistent with the reviews I have discovered all over the Web. Don’t go to these places. Find a local jeweler that lives by customer service and honesty.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1151491
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Jared - This dishonest company is an offshore business.

They won’t take s check from a millionaire. They are dishonest. They are an offshore company that Americans shouldn’t support. No customer support.
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1151281
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