Manufacturer: Jared Category: Repair Clear all filters (11 of 11 reviews match)
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My name is Tammy Klein i bought a two toned ring and brought it into Jareds because the prong was bent on my diamond. Well i went to pick it up my ring well the color was gone it was no longer two toned and my finger turned green. They told me when i went to get it fixed for a second time which i called in advance to let them no what was going on well the lady told me she buffed out the color and acted like i was gonna take it no i want what i...
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1.0
#990134
Went in to the Jared's in Douglasville, GA and Diane, someone I have never dealt with, spoke to me in a very condescending manner. I am African American and I was picking up my engagement ring, which is 18 k white gold, with 2.5 k diamonds and has a European shank. The shank broke and we had it repaired. She asked me for my claim ticket as if i was out of place in this store and would not have it. We go over to the repair pickup station to get...
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went to get my ring cleaned and the associate was acting funny she kept whispering to the manager. So she went to the computer and I waited to see when she was go to take it to get it clean. So she throw it in the bag and watch her put it in the dept. to get it clean after two hours went back I notice it was not my diamond. I had a gut feeling not to leave it there it was a bad feeling. All I did was cry to my husband and I felt I was...
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Anonymous

Anonymous Which location was this?

#953553

Jared Ring Repair Review

#884780
2.7
Had a very unpleasant experience at the Jared Store
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Jared Ring Repair Review

#850126
1.0
I have two wedding rings i took my second ring in to be sized i took it out to wear it for a while and it fell apart so i went to the store the manager told me she could do any thing if i didn't want to pay again i will never ever go back to Jared thier work is very bad
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I went in to have my ring resized and a sales lady named Pinky greeted me saying "welcome back". I told her that this was my first time in Jareds, and she stated that I looked like someone else. I filled out the paperwork giving Jared permission to work on my ring and I saw a written figure of $995. Before signing this, I asked her what that figure was for as I didn't have that much money to invest in resizing the ring. She said "if you...
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2.0
#940601
Don't use this location! My husband bought my ring at a Jarreds before we moved to CO. The ring was beautiful and there were no issues. He purchased the lifetime guarantee, cleaning/polish and checking. Shortly after moving to CO I took my ring to get it cleaned at the Woodman location. They promptly told me a diamond was loose and since I have a lifetime guarantee they would fix it at no charge. I thought it was strange since the ring was...
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Anonymous

Anonymous Just take it to a Kay's. They are the same company.

2.0
#903419
CUSTOMER BEWARE!!! I took my engagement ring (had this diamond since my husband and I were engaged 36 years ago) to Jared's to have it remounted into a lower set of prongs. They CRACKED MY DIAMOND! They took responsibility and offered to replace the diamond--- appraised at $9000--- for a $3,300 diamond!!! They based their replacement value without having weighed my diamond! That is horrible! A diamond's value MUST include the weight! Even after...
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I would never recommend Jareds to anyone. They sent my fiancé home with a cracked center diamond in my engagment ring which I found out 1wk after I got it inspected for insurance purposes by another jewlery store. I got it inspected by another store because it was cheaper than letting Jareds do it and I bought my diamond from Jareds. Usually the appraisal comes free with the ring from the store you buy it from. But not Jareds!!! Plus they only...
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2.0
#852097
I purchased a beautiful tanzanite stone from central America, and went to Jared to purchase a ring to set the stone in. I have pictures of the stone before it was set. No inclusions. Flawless. The sales clerk I worked with originally told me it would take about a week to get the ring back. After calling once a week for six weeks and getting some story that the stone needed additional polishing, I finally received a ring. The stone that I...
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Anonymous

Anonymous with a 6 week wait i'd bet it wasn't stolen it was likely broken. Tanzanite is a very fragile stone and easy to damage, i'll bet thier shop broke it and had to get one in

I didn't like
  • Customer service
#850027
I recently went to Jared in newington Nh to have a mothers ring updated to include our twin girls The ring was delivered 2 days later than promised (no phone call to advise of delay) came to pick up the ring and the associate struggled to find the ring. She finally found it. I looked at the ring and the names of my daughters was inscribed completely illegible they tried to re do the inscription . Fail. Not centered and very unprofessional. I...
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