Product: Jared Repair Clear all filters (0 of 28 reviews match)
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My fiance brought my engagement ring for me back in Nov.2016. He proposed to me the next day after buying it. I took it in for its 6 month cleaning about April 2017, after being questioned about where he had brought the ring and if I was sure he had brought it from...
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Anonymous
Anonymous

Wow, that is a horrible story and I understand your frustration and I feel for the other family who lost their family heirloom diamond as well. I am assuming that the rings lo...

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Jared Repair
#1065890
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Went in for a battery change for my Tag at the Jared location where I have historically shopped for jewelry. Ran into the worst sales person that could only focus on where the watch came from. Kept asking me where it came from. Told her it was a gift and had it for 10...
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Anonymous
Anonymous

Has my issue been resolved? Yes...I'm no longer their customer. I'll be sending my Tag in directly for any attention it needs and I will be buying my next Tag and any other ...

Anonymous
Anonymous

This was not Houston, TX. This was the Frisco, TX location.

2.6
Product
Jared Repair
I didn't like
  • Not being listened to
  • Being treated less than
  • Customer service
#812893
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Had work done on a very special wedding ring at jareds,repair work was supposed to be under six months warranty.was my parents ring and had brought it there to set a diamond in basket.when i. Recieved ring after they worked on it, diamond was still not securely set,...
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Jared Repair
#802876
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I took a Tag watch to Jared to be repaired. I new it was out of warranty and had no issues paying to get it fixed. The issue is, I was told it was being sent to Tag to be repaired. After a couple weeks I received a call that it would be $455 to get it fixed. I...
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Alto, Michigan
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Jared Repair
#784739
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Jared - Too Many Issues to Count - Feel Taken Advantage - BUYER BEWARE
I never write bad reviews, but this cannot be ignored. My setting/mounting head has had numerous issues since we took it home from Jared's in Palm Beach Gardens on 8/2/11. Below is a list that includes each visit to the store and the issues we have had. I...
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Jared Repair
#778125
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Jared - Heart diamond lost and they want me to pay
My husband purchased a heart diamond in 1993 from Kay’s and we have been getting it reset occasionally. Oct. 2014 he had it reset at Jared, associate of Kay’s, and on Oct. 28, 2015 I looked down at my hand and the heart diamond was gone. Took the empty setting to...
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1.0
Product
Jared Repair
I didn't like
  • Customer service
  • Warranty
  • Damaged product
#733757
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I took my 11 month old engagement and wedding rings to have them re dipped at Jared in Lake Grove, NY. Without knowing how new my rings are, they told me that all 64 prongs were worn down and both rings would need to be reset for $2100 or I could pick out a new...
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Jared Repair
#704093
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My husband and I have shopped at Jared for years. My husband always goes to Jared in the Rivergate store. He also purchased several items for his mom when she was still living. My venetian necklace chain broke while I was wearing it. I was lucky it was a double chain...
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3.0
Product
Jared Repair
I liked
  • Jewlery
I didn't like
  • Customer service or product
  • Rude sales people
#700873
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My husband bought me a bracelet for Christmas from Jared's. The bracelet broke right away. I had not got the service plan as I never have except for very expensive jewlery. I paid for the initial repair and I didn't need to pay for it again because each time it broke...
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Jared Repair
I liked
  • Sales staff
I didn't like
  • Customer service or product
#698224
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Jared Repair Review

Had my ring re-tipped a year ago and lost my very first diamond in 23 years. Jared's repair staff is awful and the salesperson tried to get me to basically change my entire setting when all I wanted was to have my stones re-tipped. Their customer service email answer was as unhelpful as the people in the Mesa, Arizona store. Do not have anything repaired at Jared!
1.6
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Jared Repair
#696916
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