Featured Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

I ordered Aquamarine earrings from Jared.They were shown in a brilliant Aquamarine color (see photo).

What they sent was clear glass (see photo). Not even a hint of color in these. They refuse to send a pre-paid postage label so I can return them. They want me to go to the store 7 miles from my home, even though I don't drive.

I have disputed the charge with my credit card company, and I will be filing a complaint with the attorney general for fraud, false advertising, theft, and bait and switch.

Don't do business with this company.They are horrible.

This person wrote the review because of "blatant false advertising." of aquamarine earrings from Jared and attached photo s. Reviewer claimed that he or she lost $107 and wants Jared to issue a full refund.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Jared for you to read. This information may help you with your purchase decision.

Had an Experience with Jared?

Write a review


Terms of Service
Post Comment

You say you are going to file a complaint for fraud, yet YOU committed fraud when you refused to return the product AND filed a chargeback with your credit card, which you will lose when Jared disputes the chargeback.

If you want a refund, then you must return the product. Anything less is theft, and you know it. I honestly hope they sue YOU for credit card fraud.

I suggest you research gemstones before you buy them so you actually know the color variations that are common to gems.

to LadyScot #987594

Law101 - ***. Research before posting.

to LadyScot Buffalo, New York, United States #1241051

LOL Well someone's an a$$ hoL3.Love people who defend billion dollar companies to no end instead of their fellow man.

Sad really.

Should they of researched? Yes. Should there be SUCH an obvious photoshopped photo? NO!

Should they take maybe a few NATURAL pictures of different stones to show the color variation? YES. Should they be more open about what you may receive? YES.

I could list more to fault Jared but it's already 3 to 1.

Her not researching isn't a crime.False advertisement is and she has every right to be dissatisfied.You're probably one of those people that will write a Yelp review cause Burger King put a tomato on you whopper when you asked for none.


The earrings in the first photo are NOT aquamarine.They look more like blue topaz.

The aquamarine is a very very light green blue gemstone and if a lower priced stone, you will probably get something close to clear. They can't possibly take a photo of each and every gemstone and it being a natural stone, the color and clarity varies with each piece. Always ask if it is a STOCK photograph or if it is the ACTUAL item you will receive. That is the best way to get what you want.

Most jewelers use photos that are enhanced, saturated and look nothing like what you will receive, so shop by viewing the actual item and ask if the photo has been altered, saturated or enhanced.That second photo you have looks like Aquamarine!

If you want the color in the first photo, buy swiss blue topaz.Good luck.


I have never seen any aquamarine stones as vivid as the picture you posted. Any aquamarines that I have seen have been really light blue. The picture that you posted look more like blue topaz.

to Anonymous #975954

This is THEIR picture from THEIR website. I never would have placed the order if I knew I was getting clear earrings. Clearly what I received is not what they advertised.

You May Also Like

Jared - Heart diamond lost and they want me to pay Jared "My husband purchased a heart diamond in 1993 from Kay’s and we have been getting it reset occasionally. Oct. 2014 he had it reset at Jared, associate of Kay’s,..." Read more Bag Borrow Or Steal - SCAM! Over priced Bag Borrow Or Steal "I purchased a Gucci bag through bag barrow or steal. the price was about $2000 listed at around $850 which as 30% discount. When I received the bag I..." Read more Is Origami Owl Dishonest and Corrupt? Unfortunatly for Chrissy Weems, Yes... Origami Owl "As one of O2's longer corporate employees I can assure everyone reading this that the company is in fact lying to you all. From Bella's b.s. backstory to the empty..." Read more The Bradford Exchange - FALSE ADVERTISEMENT. PRODUCT THEY SEND IS NOT WHAT IS PICTURED ON THEIR WEBSITE The Bradford Exchange "Ordered the "The Magic Of Mickey Mouse" Diamonesk Embrace Ring at the beginning of December for my daughter for Christmas . When it got close to Christmas, wondering where my..." Read more Sears - NIGHTMARE Wedding Ring Set!! Sears "I have been having issues with a diamond wedding ring set I purchased 2 years ago and Sears has yet to rectify the situation. I initially purchased the set along..." Read more Once again  Gasbike got me!!  my own fault for expecting anything different Gasbike "ordered a motor.. did not leave their place for 3 DAYS! took 10 days to get to me... AND they put a direct signature clause on the package !! nobody..." Read more Toyota Financial - They have messed up my credit by over 100 points that will cost me $1000's over my lifetime Toyota Financial "A 30 year military veteran and 12 year Toyota owner, I planned to purchase another when my current Toyota needed replacement. I can tell you that will not happen! I..." Read more Don't use Tradesy. Tradesy "I purchased a piece of luggage from EEG Closet on Tradesy and boy was I fooled... The luggage description said that it was gently used and had two scuff marks...." Read more