My husband purchased a $3000 necklace.I tried to return it 2 months later after returning from a long trip.
They told me there was no rush and that I could exchange for a different diamond. I then went back 2 months later to return and they refused to accept it. In addition, they would only accept an exchange if I purchased a new piece that was worth 200% of the current price of the necklace. Never in my life have a seen a retailer this dishonest.
Don't go to Jared!!!!!
My husband would never have bought the necklace had he known about the return policy.I am filing an official compliant with the consumer bureau.
Review about: Jared Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.