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Jared Phone Numbers and Emails

Toll-Free Number:

  • (800) 527-8229
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Customer Service:

  • (808) 488-6492
    Aiea, Hawaii, USA
  • (330) 665-1994
    Akron, Ohio, USA
  • (505) 830-3075
    Albuquerque, New Mexico, USA
  • (847) 458-5247
    Algonquin, Illinois, USA
  • (770) 753-0705
    Alpharetta, Georgia, USA
  • (407) 339-0556
    Altamonte Springs, Florida, USA
  • (716) 833-4359
    Amherst, New York, USA
  • (410) 573-0160
    Annapolis, Maryland, USA
  • (817) 784-2744
    Arlington, Texas, USA
  • (828) 298-0518
    Asheville, North Carolina, USA
  • (770) 393-4599
    Atlanta, Georgia, USA
  • (248) 253-0488
    Auburn Hills, Michigan, USA
  • (248) 333-7039
    Auburn Hills, Michigan, USA
  • (706) 736-1018
    Augusta, Georgia, USA
  • (303) 364-0800
    Aurora, Colorado, USA
  • (630) 236-8550
    Aurora, Illinois, USA
  • (512) 358-0277
    Austin, Texas, USA
  • (305) 466-1466
    Aventura, Florida, USA
  • (661) 664-1004
    Bakersfield, California, USA
  • (410) 933-2059
    Baltimore, Maryland, USA
  • (225) 761-7300
    Baton Rouge, Louisiana, USA
  • (330) 758-3004
    Boardman, Ohio, USA
  • (561) 988-1491
    Boca Raton, Florida, USA
  • (208) 321-1999
    Boise, Idaho, USA
  • (630) 783-0214
    Bolingbrook, Illinois, USA
  • (561) 742-9082
    Boynton Beach,Florida, USA
  • (781) 848-3254
    Braintree, Massachusetts, USA
  • (714) 257-1184
    Brea, California, USA
  • (262) 786-4917
    Brookfield, Wisconsin, USA
  • (716) 685-0328
    Buffalo, New York, USA
  • (678) 546-0003
    Buford, Georgia, USA
  • (781) 270-2373
    Burlington, Massachusetts, USA
  • (952) 898-1414
    Burnsville, Minnesota, USA
  • (616) 583-1883
    Byron Center, Michigan, USA
  • (330) 966-9709
    Canton, Ohio, USA
  • (915) 877-3699
    Canutillo, Texas, USA
  • (516) 747-0528
    Carle Place, New York, USA
  • (919) 460-8998
    Cary, North Carolina, USA
  • (512) 331-5448
    Cedar Park, Texas, USA
  • (319) 378-0404
    Cedar Rapids, Iowa, USA
  • (562) 865-1860
    Cerritos, California, USA
  • (480) 961-1919
    Chandler, Arizona, USA
  • (704) 921-0742
    Charlotte, North Carolina, USA
  • (434) 972-7211
    Charlottesville, Virginia, USA
  • (423) 499-5696
    Chattanooga, Tennessee, USA
  • (856) 665-5072
    Cherry Hill, New Jersey, USA
  • (636) 778-2306
    Chesterfield, Missouri, USA
  • (636) 536-9733
    Chesterfield, Missouri, USA
  • (909) 548-4636
    Chino Hills, California, USA
  • (513) 791-7677
    Cincinnati, Ohio, USA
  • (301) 540-2960
    Clarksburg, Maryland, USA
  • (901) 854-0965
    Collierville, Tennessee, USA
  • (719) 262-0701
    Colorado Springs, Colorado, USA
  • (410) 992-1658
    Columbia, Maryland, USA
  • (803) 407-5105
    Columbia, South Carolina, USA
  • (614) 433-0671
    Columbus, Ohio, USA
  • (603) 223-6847
    Concord, New Hampshire, USA
  • (704) 979-6070
    Concord, North Carolina, USA
  • (704) 979-1727
    Concord, North Carolina, USA
  • (901) 386-5805
    Cordova, Tennessee, USA
  • (361) 985-0179
    Corpus Christi, Texas, USA
  • (714) 549-2137
    Costa Mesa, California, USA
  • (866) 231-0070
    Credit Questions For Commenity Bank Cardholders
  • (877) 328-8334
    Credit Questions For Genesis Cardholders
  • (859) 344-1060
    Crestview Hills, Kentucky, USA
  • (317) 466-0710
    CrossingIndianapolis, Indiana, USA
  • (770) 577-0864
    Douglasville, Georgia, USA
  • (703) 433-2305
    Dulles, Virginia, USA
  • (919) 572-9932
    Durham, North Carolina, USA
  • (732) 542-0998
    Eatontown, New Jersey, USA
  • (303) 799-4739
    Englewood, Colorado, USA
  • (814) 868-8902
    Erie, Pennsylvania, USA
  • (812) 471-2799
    Evansville, Indiana, USA
  • (703) 818-8218
    Fairfax, Virginia, USA
  • (618) 628-0657
    Fairview Heights, Illinois, USA
  • (260) 482-3380
    Fort Wayne, Indiana, USA
  • (615) 771-3922
    Franklin, Tennessee, USA
  • (540) 548-2081
    Fredericksburg, Virginia, USA
  • (732) 625-1022
    Freehold, New Jersey, USA
  • (954) 630-0799
    Ft. Lauderdale, Florida, USA
  • (516) 746-3762
    Garden City, New York, USA
  • (480) 899-8745
    Gilbert, Arizona, USA
  • (623) 334-3033
    Glendale, Arizona, USA
  • (920) 731-3313
    Grand Chute, Wisconsin, USA
  • (616) 956-6173
    Grand Rapids, Michigan, USA
  • (616) 249-8229
    Grandville, Michigan, USA
  • (336) 855-0578
    Greensboro, North Carolina, USA
  • (864) 627-2126
    Greenville, South Carolina, USA
  • (317) 881-0879
    Greenwood, Indiana, USA
  • (702) 898-7392
    Henderson, Nevada, USA
  • (503) 645-0702
    Hillsboro, Oregon, USA
  • (205) 733-2171
    Hoover, Alabama, USA
  • (256) 971-2879
    Huntsville, Alabama, USA
  • (816) 795-7880
    Independence, Missouri, USA
  • (866) 319-0290
    Jewelry Leasing
  • (337) 993-9220
    Lafayette, Louisiana, USA
  • (631) 580-4780
    Lake Grove, New York, USA
  • (720) 497-0400
    Lakewood,Colorado, USA
  • (215) 757-1476
    Langhorne, Pennsylvania, USA
  • (702) 647-6722
    Las Vegas, Nevada, USA
  • (913) 894-5200
    Lenexa, Kansas, USA
  • (859) 271-0138
    Lexington, Kentucky, USA
  • (501) 280-9030
    Little Rock, Arkansas, USA
  • (502) 891-6374
    Louisville, Kentucky, USA
  • (970) 461-5925
    Loveland, Colorado, USA
  • (425) 774-6933
    Lynnwood, Washington, USA
  • (608) 831-8228
    Madison, Wisconsin, USA
  • (603) 623-4089
    Manchester, New Hampshire, USA
  • (763) 424-3872
    Maple Grove, Minnesota, USA
  • (651) 748-0246
    Maplewood, Minnesota, USA
  • (219) 769-6238
    Merrillville, Indiana, USA
  • (603) 424-7573
    Merrimack, New Hampshire, USA
  • (480) 813-2091
    Mesa, Arizona, USA
  • (504) 885-2221
    Metairie, Louisiana, USA
  • (612) 861-1800
    Minneapolis, Minnesota, USA
  • (251) 470-9844
    Mobile, Alabama, USA
  • (412) 374-0956
    Monroeville, Pennsylvania, USA
  • (843) 449-3871
    Myrtle Beach, South Carolina, USA
  • (302) 266-7589
    Newark, Delaware, USA
  • (603) 431-0297
    Newington, New Hampshire, USA
  • (405) 787-2309
    Oklahoma City, Oklahoma, USA
  • (909) 476-9777
    Ontario, California, USA
  • (801) 225-4216
    Orem, Utah, USA
  • (913) 851-1500
    Overland Park, Kansas, USA
  • (201) 226-0850
    Paramus, New Jersey, USA
  • (412) 809-9050
    Pittsburgh, Pennsylvania, USA
  • (954) 476-7306
    Plantation, Florida, USA
  • (912) 450-5252
    Pooler, Georgia, USA
  • (775) 850-2020
    Reno, Nevada, USA
  • (585) 424-3950
    Rochester, New York, USA
  • (916) 567-0930
    Sacramento, California, USA
  • (801) 281-8989
    Salt Lake City, Utah, USA
  • (912) 356-1883
    Savannah, Georgia, USA
  • (207) 773-5080
    South Portland, Maine, USA
  • (253) 472-2279
    Tacoma, Washington, USA
  • (503) 598-7431
    Tigard, Oregon, USA
  • (206) 575-2428
    Tukwila, Washington, USA
  • (918) 307-0867
    Tulsa, Oklahoma, USA
  • (401) 738-0412
    Warwick, Rhode Island, USA
  • (908) 222-8738
    Watchung, New Jersey, USA
  • (860) 442-4470
    Waterford, Connecticut, USA
  • (973) 837-8648
    Wayne, New Jersey, USA
  • (515) 222-5351
    West Des Moines, Iowa, USA
  • (860) 313-1168
    West Hartford, Connecticut, USA
  • (302) 478-4240
    Wilmington, Delaware, USA
  • (508) 384-0975
    Wrentham, Massachusetts, USA
  • (717) 207-0139

Media:

  • (330) 668-5360

Jared Emails:

Investors/ Franchising
Legal
Media
info@jewels.com
Is this your business?

Jared Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Jared Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Jared is 8005278229. 94% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Jared may ask you for the following information to identify you as a customer: phone number, first and last name or email.

View full overview ›

How to Contact Jared Customer Service?

Most Popular Number:

(800) 527-8229
Total calls: 559 Issues resolved: 10 Last call: Jan 14, 2026

You can call Jared's customer service at (800) 877-8169. This is the go-to number for general inquiries, order status updates, and any other issues you may face. When calling, it's crucial to have relevant information like order numbers or account details to facilitate the process.

Jared customer service hours are Monday through Friday, from 9 AM to 7 PM Eastern Time. On Saturdays, they are available from 10 PM to 6:30 PM Eastern Time. Please note that these hours might vary during holidays or other special occasions.

The Jared corporate office is at 375 Ghent Rd, Akron, OH 44333, United States. This is the hub where the company's critical decisions are made and where the company's executive team resides.

If you want to write a formal letter, address it correctly. Using certified mail for important correspondence is advisable to ensure your letter gets to the right hands safely. However, for general inquiries or immediate help, contacting Jared customer service via phone or email might be more effective and faster.

Unfortunately, Jared does not offer 24-hour customer support. Jared's hours of operation for chat customer service are 8 AM - 12 AM Eastern Time from Monday to Friday and 10 PM - 10 PM Eastern Time on Saturdays. 12 PM — 9 PM Eastern Time on Sundays.

However, their website offers comprehensive information and a FAQ section that might help answer some of your questions outside these hours. If your issue isn't urgent, you can also email their customer service, and they will get back to you during their operating hours.

PissedConsumer Club

Contact Information

Jared Website:

Jared Help Center:

Corporate Office Address:

Sterling Jewelers LLC
375 Ghent Road
Akron, Ohio 44333
United States

Other Info (opening hours):

Hours:

Chat

Monday - Friday 8:00am - 12:00am

Saturday 10:00am - 110:00pm

Sunday 12:00pm - 9:00pm

Customer Service

Monday - Friday 9:00am - 10:00pm

Saturday 10:00am - 110:00pm

Sunday 12:00pm - 9:00pm

More contact details

Fax:

+1(330) 668-5000

Jared Rating Based on 125 Reviews

Rating details

1.7
more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website

Rating stats

Rating trend

How Good is Jared's Customer Service?

Orel Nfv
Orel Nfv
Feels Satisfied | May 29, 2024

I called reported my card lost 2 days later called and said I found my wallet with card in it the answer can't issue card supervisor will call 5 weeks no call!!

Read full quote
Zelia Jfe
Zelia Jfe
Feels Disappointed | Jul 03, 2023

If I would have gotten a hold of someone from the fraud department

Read full quote
Clorine Ovr
Clorine Ovr
Feels Satisfied | Feb 12, 2023

Very professional didn’t have what I needed in stock, but found me a good alternative. I haven’t made it down there yet because I ended up getting sick and was placed in the hospital.

Read full quote

Summary of Jared Customer Service Calls

598 TOTAL
CALLS
03:03 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jared?

Payments and Charges Question:

  • “Billing”
  • “Payment”
  • “Credit card”

Request for Information Question:

  • “Order status”
  • “Looking for my order”
  • “Looking for a package that should have been delivered”

Product/ Service Question:

  • “Complaint”
  • “Want work history on my rolex watch.”
  • “Broken watch”

Return/ Replace Question:

  • “Return”
  • “Return problem”
  • “I need my jewelry replaced”

Cards Question:

  • “Create card”
  • “Never got my card”
  • “I bought a necklace one year interest free. I came in to pay on card and young man cancelled and rerang it . Just wanted to be sure he did interest free for year.”

Shipping and Delivery Question:

  • “I sent my bracelet in to give repair February. The 12th I still haven't received my bracelet back yet. Cold and a supervisor supposed to be contacting me back. No one never called me back”
  • “Wrong item sent”
  • “Package Didn't Deliver”

Account Question:

  • “Necklace was sent back due to wrong zip code”
  • “Account status”
  • “My account”

Staff Question:

  • “Need to speak to district Manager”
  • “Need to speak to customer service”
  • “Report poor cutomer service”

Refund Question:

  • “Refund”
  • “Refund hold”
  • “Refund online product that i have not received”

Employment Question:

  • “Payoff”
  • “W2”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancell order”
  • “Says my order was canceled”

Website/ Application Question:

  • “Someone is using their website to promote fake jewelry”

Other Question:

  • “Jewelry”
  • “What has happened to the Jared store in Huntsville's al”
  • “Lost order”

Compare Jared Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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