I bought an engagement ring and wedding rings from the Jareds on Bay Area Boulevard near the Baybrook Mall in Webser, Texas. The diamond has a flaw in it, which, I believe that the salesperson, Phil, knowingly sold to us without informing us. The flaw is visible with...Read more
My wife and I opened a card with them and then purchased my wedding band along with other items. They measured my ring finger and gave me a 12. When I finally put it on at the wedding, it was super loose. To the point where I almost lost it at the beach. I went in to...Read more
My fiance brought my engagement ring for me back in Nov. 2016. He proposed to me the next day after buying it. I took it in for its 6 month cleaning about April 2017, after being questioned about where he had brought the ring and if I was sure he had brought it from...Read more
Jared - Horrible. They don’t tell you they don’t take checks until
Dec. 18. Took 1 hour on hold to get customer service, then no help. Wouldn’t accept a check, or confirm balance. Offshore company. Don’t go there.
Jared - Horrible!!!
I have had so many issues with he Engagement ring we bought and the wedding band we had made. The rings have stones fall our regularly and the customer service is some of the worst I have ever dealt with. I cannot believe they are even still in business.
Jared - It was easy
I was able to do exactly what i needed to
Short Review on November 28, 2016
Poor service and not friendly.
I went in to have my ring sized and soldered. Was told my ring would be done next day not a problem. Fast forward my ring wasn't done the next day and had to wait four days to pick it up. Then when I picked it up the three rings were soldered completely crooked and...Read more
I took my very old diamond ring to Jared's in Newport News, VA which had the prongs worn down and they said they would build them up with no problem. I paid upfront. They totally ruined my setting. The prongs were only built up just a little and blotchy and are really...Read more
I purchased some earrings for $800. These earrings were the kind that goes up the ear to make it seem like I had more holes in my ear. I wore the earrings exactly the way it was supposed to be worn and one came out (3 days later). These didn't come with a backing on...Read more
My husband purchased a $3000 necklace. I tried to return it 2 months later after returning from a long trip. They told me there was no rush and that I could exchange for a different diamond. I then went back 2 months later to return and they refused to accept it. In...Read more
I ordered two pandora charms and one spacer online for my sisters birthday. Package arrived on time. I was Excited to open the package, but I noticed there was only one jewelry box in there (and not the nice ones they give you in the store, the cheap cardboard ones). I...Read more
My husband and I have been having an awful experience with Jared regarding my engagement ring. Unlike every complaint I've seen so far (mainly diamonds and platinum), my ring is rose gold and what should be a natural, white Australian opal. My original engagement ring...Read more
Went into Jared to get a dollar value on an engagement ring I purchased. The salesman insisted on cleaning the ring even though I told him it was clean. He still insisted and cleaned it several times. He then took the ring in a room for 15 to 20 minutes before saying...Read more
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