My wife and I opened a card with them and then purchased my wedding band along with other items. They measured my ring finger and gave me a 12. When I finally put it on at the wedding, it was super loose. To the point where I almost lost it at the beach. I went in to...Read more
My fiance brought my engagement ring for me back in Nov. 2016. He proposed to me the next day after buying it. I took it in for its 6 month cleaning about April 2017, after being questioned about where he had brought the ring and if I was sure he had brought it from...Read more
I went in to have my ring sized and soldered. Was told my ring would be done next day not a problem. Fast forward my ring wasn't done the next day and had to wait four days to pick it up. Then when I picked it up the three rings were soldered completely crooked and...Read more
Short Review on November 28, 2016
Poor service and not friendly.
Jared Customer Care Review
Horrible business and customer service. Paying off my bill and never shopping here again. In fact will recommend friends and family never to shop there.
I CANNOT express what a nightmare Jared has been in getting custom engagement and wedding rings made. They made multiple serious mistakes and constantly told us not to pay till they got it right and then we have had a ridiculous amount of collections calls and hounding us to pay when we didn't even have the rings. I would NEVER NEVER use Jared.
Short Review on October 21, 2016
Has a bad experience with the finance department. They are very rude and ignorant.
I took my very old diamond ring to Jared's in Newport News, VA which had the prongs worn down and they said they would build them up with no problem. I paid upfront. They totally ruined my setting. The prongs were only built up just a little and blotchy and are really...Read more
I purchased some earrings for $800. These earrings were the kind that goes up the ear to make it seem like I had more holes in my ear. I wore the earrings exactly the way it was supposed to be worn and one came out (3 days later). These didn't come with a backing on...Read more
My husband purchased a $3000 necklace. I tried to return it 2 months later after returning from a long trip. They told me there was no rush and that I could exchange for a different diamond. I then went back 2 months later to return and they refused to accept it. In...Read more
I ordered two pandora charms and one spacer online for my sisters birthday. Package arrived on time. I was Excited to open the package, but I noticed there was only one jewelry box in there (and not the nice ones they give you in the store, the cheap cardboard ones). I...Read more
My husband and I have been having an awful experience with Jared regarding my engagement ring. Unlike every complaint I've seen so far (mainly diamonds and platinum), my ring is rose gold and what should be a natural, white Australian opal. My original engagement ring...Read more
Went into Jared to get a dollar value on an engagement ring I purchased. The salesman insisted on cleaning the ring even though I told him it was clean. He still insisted and cleaned it several times. He then took the ring in a room for 15 to 20 minutes before saying...Read more
I've had a Jarad credit card for about 2-1/2 years never been late on a payment, never over spent on the card, they always precharged me $25 on each transaction I made because my credit was a little lower this was to go away after a year. Well the last time I used the...Read more
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