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I went in to have my ring sized and soldered. Was told my ring would be done next day not a problem. Fast forward my ring wasn't done the next day and had to wait four days to pick it up. Then when I picked it up the three rings were soldered completely crooked and...
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1.5
#1056251
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I took my very old diamond ring to Jared's in Newport News, VA which had the prongs worn down and they said they would build them up with no problem. I paid upfront. They totally ruined my setting. The prongs were only built up just a little and blotchy and are really...
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1.3
I liked
  • Manager and acknowledged something needed to be done
I didn't like
  • Master jeweler who denied the issue and refused to fix it
#1050722
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I purchased some earrings for $800. These earrings were the kind that goes up the ear to make it seem like I had more holes in my ear. I wore the earrings exactly the way it was supposed to be worn and one came out (3 days later). These didn't come with a backing on...
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Anonymous
Anonymous

Sounds like you in fact, weren't putting them in correctly. They go in the pierced earhole and them twist up and pinched down to hold in place. Bet you just had it clipped on ...

2.1
#1045175
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Short Review for November 28, 2016

Jared
#962638
Poor service and not friendly.
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Jared Customer Care Review

Jared
#944754
1.8
Horrible business and customer service. Paying off my bill and never shopping here again. In fact will recommend friends and family never to shop there.
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Ring Review

Jared
#941336
1.0
I CANNOT express what a nightmare Jared has been in getting custom engagement and wedding rings made. They made multiple serious mistakes and constantly told us not to pay till they got it right and then we have had a ridiculous amount of collections calls and hounding us to pay when we didn't even have the rings. I would NEVER NEVER use Jared.
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Short Review for October 21, 2016, Pc_service

Jared
#941095
Has a bad experience with the finance department. They are very rude and ignorant.
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My husband purchased a $3000 necklace. I tried to return it 2 months later after returning from a long trip. They told me there was no rush and that I could exchange for a different diamond. I then went back 2 months later to return and they refused to accept it. In...
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Anonymous
Anonymous

why would you return a necklace that he bought for you out of love? there is a return policy everywhere and 3000 is a lot to return.

Anonymous
Anonymous

Every retailer has their return policy printed on the sale slip. Consider learn how to read first so it will save you tons of money you will spend on lawyers in the future.

#1044221
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I ordered two pandora charms and one spacer online for my sisters birthday. Package arrived on time. I was Excited to open the package, but I noticed there was only one jewelry box in there (and not the nice ones they give you in the store, the cheap cardboard ones). I...
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2.1
#1022936
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My husband and I have been having an awful experience with Jared regarding my engagement ring. Unlike every complaint I've seen so far (mainly diamonds and platinum), my ring is rose gold and what should be a natural, white Australian opal. My original engagement ring...
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Anonymous
Ellen

This is so true. My husband and I bought an opal ring from Jared's. The next day, the ring was completely cloudy and there was absolutely no luster to the ring. When the ring ...

Product
#1021286
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Went into Jared to get a dollar value on an engagement ring I purchased. The salesman insisted on cleaning the ring even though I told him it was clean. He still insisted and cleaned it several times. He then took the ring in a room for 15 to 20 minutes before saying...
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Anonymous
Anonymous

I have been to Jared, and they don't purchase jewelry. They would offer a trade in value and now that it was cleaned properly you could see all the inclusions inside. Those "r...

Anonymous
Anonymous

It's near impossible to switch a diamond that quick, 30-45min would be pushing it. Sometimes there is so much gunk on the ring it needs to soak in a solution for 10+ minutes f...

1.0
#1006326
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I've had a Jarad credit card for about 2-1/2 years never been late on a payment, never over spent on the card, they always precharged me $25 on each transaction I made because my credit was a little lower this was to go away after a year. Well the last time I used the...
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1.0
Product
#991709
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My name is Tammy Klein i bought a two toned ring and brought it into Jareds because the prong was bent on my diamond. Well i went to pick it up my ring well the color was gone it was no longer two toned and my finger turned green. They told me when i went to get it...
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1.0
#990134
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Recently went into the Jared in Fort Wayne, IN. to have my wife's ring cleaned and inspected. The repair liason Stacy was too busy chatting with other associates. I had to literally ask for assistance which clearly upset her as she scoffed and very sarcastically asked...
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I didn't like
  • Repair liason customer service
#986716
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