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2.5

I recieved an Open Hearts charm and necklace from my husband about a year ago. I have purchased the insurance as well.

My charm is beautiful but the necklace has broken 5 times and I have had it repaired over and over....luckily I have not lost my charm. Problem is the necklace breaks so easily. I have probably worn my necklace a total of a month because it continuously breaks. I have asked them to replace the necklace but they refuse to!!!

They continuously tell me the necklaces that there charms are on are not of good quality....hmmm maybe you should do something about it!!

I will be writing many reviews along with turning them into the BBB. I plan to inform the public of Jareds wrong doing and hopefully no one else has to go through this experience!!

Reason of review: Bad quality.

Location: Crystal Lake, Illinois

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FYI, when you are buying a necklace, you are actually paying for a pendant and the chain that comes with it is always thin, basically it is just something for pendant to be on. The same like a new build house always has very cheap utilities - you are not buying utilities, you are buying the house and it just comes with the basic stuff which you have a choice to change for the one you like.

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