1.7
  • Customer service4 votes
  • Repair quality2 votes
  • No acknowledge customer1 votes
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  • From mobile
  • Jared
  • 2 days ago
  • by anonymous
  • #572064

Thank u. Thank u thank u. To all who had dealings with JARED. Unsatisfied costumers for you review. I was going to buy an engagement ring for my future wife with that company but, because of all the bad review I'm going to deal with another jewelry company. Add comment

  • From mobile
  • Jared
  • Dec 16
  • by anonymous
  • #570605

Purchased a 3100$ engagement ring in May of 2014,in Sept took it to get it cleaned.we were told the diamond was cracked. It is now December. .still waiting to get it back. Add comment

  • Dec 07
  • Luxury / Jewelry
  • North Olmsted, Ohio
  • Engagement Ring
  • 2
  • 2
  • 499
  • REVIEW RATING 5/5

On 8/2/14 I took my not even 3 year old ring in to be inspected and rhodium applied. I was informed a side stone was loose and would need tightened When I picked it up the side stone that was loose was forced deep in to the channel and was uneven with it's partner next to it. It was very obvious with no magnification. We took it back and were told it would be fixed but would take about a week as... Read more

Was this review helpful? 7 3
  • From mobile
  • Jared
  • Dec 03
  • by anonymous
  • #565126

Have a diamond ring for 8 years which has lost diamonds 6 or more times. They rather continue to replace stones than do a fair exchange for a new ring. They should be ashamed of their product Add comment

  • Dec 03
  • Luxury / Jewelry
  • Plymouth, Massachusetts
  • Engagement Ring
  • 523
  • REVIEW RATING 5/5

My husband bought my 3 stone diamond engagement there in September, 2011 almost $4000 and purchased the extended service plan on top of that. less than 6 months later I stopped in to have it cleaned and was informed the middle setting was loose. They sent it out for repair. I have faithfully had my inspections done as required and Monday night that center setting fell off the ring. Needless to... Read more

Was this review helpful? 3 1

  • Nov 28
  • Luxury / Jewelry
  • Canton, Ohio
  • Bulova Watch
  • 299
  • REVIEW RATING 5/5

Friends of ours purchased as a gift his and hers Bulova watches for my wife and I. When we went in to have them fitted I took my 2 year old fossil watch to have the battery changed. The watch is inexpensive ($150) I realize, but I liked it and it was a perfect casual watch for me. While we were getting sized for the Bulova watches somebody else was working on the fossil. After 20 minutes they... Read more

Was this review helpful? 1 0

  • Nov 23
  • Luxury / Jewelry
  • Newark, New Jersey
  • Ring Repair
  • 664
  • REVIEW RATING 5/5

On Saturday 11/22 I went to the Jared store on Watchung RT22, New Jersey. I received a call that my ring (repaired) was ready to pick up. I was very dissapointed after being there more than 20 minutes no one was able to take care of me. The store don't have a waiting list for pick up jewelry area. How can an exclusive store don't have such a list. I just stood there looking crazy and NO one at... Read more

Was this review helpful? 3 3

  • Nov 21
  • Luxury / Jewelry
  • Wedding Ring
  • 489
  • REVIEW RATING 5/5

My past experiences with Jared was great so of course we continued to give them A LOT of business (and money of course). After my wedding band diamonds chipped, which diamonds shouldn't do, I took it in for service (we have the insurance plan, another waste of money). Apparently it can't be handled at the local location and needs to be shipped to Ohio! No one from Jared has called me once and... Read more

Was this review helpful? 5 2
  • From mobile
  • Jared
  • Nov 18
  • by anonymous
  • #559459

Horrible quality jewelry made to force you to UPGRADE to platinum & its even a poor quality platinum. DONT fall for this there are many, many better jewelry stores!! Add comment

  • Nov 11
  • Luxury / Jewelry
  • Simpsonville, South Carolina
  • Ring Repair
  • 1
  • 1
  • 466
  • REVIEW RATING 5/5

I went to Jared with high hopes but was disappointed from start to finish. On my first visit, I was not acknowledged and I almost had to plead for assistance although the ratio was only two customers to at least five associates. I paid to size two (personal/non-Jared) rings and had two accent stones replaced. Somehow, the shop altered them negatively. When I called customer service, I was told... Read more

Was this review helpful? 6 0

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