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  • Customers like
    • Friendly staff1
  • Customers don't like
    • Customer service12
    • Repair services quality5
    • Repair quality4

  • 5 hours ago
  • Luxury / Jewelry
  • Buffalo, New York
  • Ring
  • 6

The customer service is by far the worst, I wouldn’t recommend anyone to go to Jared after our experience. The associates not only are clueless but continue to tell us false information and are never on the same page with each other. We came to Jared for wedding bands back in March. To start we kept getting shuffled to different associates and each time we had to re-explain where we were in the... Read more

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  • 12 hours ago
  • Luxury / Jewelry
  • Philadelphia, Pennsylvania
  • Employee Treatment
  • 9

I went to Jared's langhorne pa to look for a ring.i went in asked someone where the type of ring I was looking for was and they pointed over there.after I found the case myself and the ring I wanted to see and purchase I stood there at least 10 mins and no one came over to help me.there were at least 4 sales people there and I was 1 of 3 customers in store. So I waited no one even had the... Read more

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  • 1 day ago
  • Luxury / Jewelry
  • Lantana, Florida
  • 1
  • 1
  • 9
  • REVIEW RATING 4/5

I don't understand how a company that sale so terrible qualityjewelries like jared stay in business. I brought a watch from jared for my mother, on her birthday. which was in 2 Nov-15-2014. In January the watch broke.it was a coach watch. Which cost me at lease $300.00 or more. At the time, I brought the watch the lady told me to purchase insurance which I did. When took the watch back to them,... Read more

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  • 2 days ago
  • Luxury / Jewelry
  • Fort Lauderdale, Florida
  • Coach Watch
  • 8
  • REVIEW RATING 4/5

I don't understand how a company that sale so terrible qualityjewelries like jared stay in business. I brought a watch from jared for my mother, on her birthday. which was in 2 Nov-15-2014. In January the watch broke.it was a coach watch. Which cost me at lease $300.00 or more. At the time, I brought the watch the lady told me to purchase insurance which I did. When took the watch back to them,... Read more

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  • May 20
  • Luxury / Jewelry
  • Raleigh, North Carolina
  • Wedding Ring
  • 29
  • REVIEW RATING 4/5

Purchased rings in 2008. Take them in ever 6 months for inspection per our purchased warranty. For the past 7 years, take the rings in about twice/year for diamonds falling out. Complained each time & managers not helpful other than saying it's because the diamonds were small & then replaced them per our warranty. Diamonds fell out 3 days after inspection. Took them back & informed... Read more

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  • From mobile
  • Jared
  • May 10
  • by anonymous
  • #633627

I have a with Kay's and wanted to use my Kay's card at Jared. I did not know that you have to have two different cards. I think that is silly. I have a Wal-Mart and I can use it at Sam's club. I think it is sad for Sterling to want to pull your credit twice. They are so unprofessional and I will not do business with this company. Add comment

  • From mobile
  • Jared
  • May 10
  • by anonymous
  • #633603

Had to wait a while until I was waited on, but they were friendly and professional. Good experience! Add comment

  • From mobile
  • Jared
  • May 08
  • by anonymous
  • #632979

Had the worse customer service at this location 1630 N federal highway, Bal Harbour Square Ft lauderdale fl 33305 Add comment

  • From mobile
  • Jared
  • Apr 30
  • by anonymous
  • #629296

Bought a pandora bracelet and charm online, never received confirmation, never received tracking number, have emailed them 5 times and been ignored. Will never, EVER buy from them again and will warn everyone i know against doing so. Bad business, bad customer service stay away from this company is my advice Add comment

  • Apr 23
  • Luxury / Jewelry
  • Aquamarine Earrings
  • 5
  • 5
  • 288
  • REVIEW RATING 5/5
Jared - False advertising; bait and switch
1 of 3

I ordered Aquamarine earrings from Jared. They were shown in a brilliant Aquamarine color (see photo). What they sent was clear glass (see photo). Not even a hint of color in these. They refuse to send a pre-paid postage label so I can return them. They want me to go to the store 7 miles from my home, even though I don't drive. I have disputed the charge with my credit card company, and I... Read more

Was this review helpful? 3 3

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