Jared Complaints and Reviews

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Main address: 375 Ghent Road 44333 Akron OH
1-800-527-8229, , https://www.jared.com/webapp/wcs/stores/servlet/ZContactCSCmd?catalogId=10001&langId=-1&storeId=1045
  • 57+2 mobile complaints
  • $120K claimed losses
  • $1.9K average
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  • Aug 18
  • Luxury / Jewelry
  • Las Vegas, Nevada
  • Ring Purchase
  • 25

My girlfriend and I went to Jared's in Las Vegas earlier this year and after months of searching finally found the one she wanted. The saleswoman took down all of the information and told me to call her when I was ready to buy the ring. When I contacted her this morning, she said they only kept paper records and did not have any information on the ring. DO NOT GO TO THIS STORE! The... Read more

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  • Aug 14
  • Luxury / Jewelry
  • Defective Earrings
  • 29

I purchased a pair of earrings along with a bracelet directly through jared.com on 6/23. When the items arrived separately (completely negating the 2-day shipping option I selected), the bracelet was not as advertised. It literally looked like a piece of string with a bead on it. A child could have created it in arts and crafts class. To add further insult, customers have to pay shipping to... Read more

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  • Aug 12
  • Luxury / Jewelry
  • Boynton Beach, Florida
  • Rolex Return
  • 24

In Boynton Beach FLA I bought a preowened Rolex. The guy said its built like a tank and I could take it for a test drive. I was not happy with it and they said no returns you wore it. They will lie and say everything possible to get you to buy and when it comes to returns. Worst customer service ever!! I will tell everyone I know and especially around the holidays that Jared's is a complete rip... Read more

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  • Aug 12
  • Luxury / Jewelry
  • Engagement Ring
  • 73

This store embodies the money and soul sucking entity called Jared The Galleria of Jewelry. At first, I went to the Jared vault in West Palm Beach and bought an engagement ring for my girlfriend. I had already paid off the ring (around $4500) within a month when she realized that the diamond had a flaw and there was a black spot inside the diamond. This was not there when I had purchased the... Read more

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  • Aug 12
  • Luxury / Jewelry
  • Ring Replacement
  • 49

Bought a ring at Jared a month ago, along with a Limited Edition Smithsonian necklace and earrings as a set. While purchasing the ring I told the sales man that it was too big for my wife but I was told they would resize it right away. After the purchase was made, the right away didn't happen. We were traveling 4 days later and that wasn't enough time to do it. He put a sizer on it and told me... Read more

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  • Aug 06
  • Luxury / Jewelry
  • Baltimore, Maryland
  • Diamond Ring
  • 88

I bought a diamond ring from Jareds in White Marsh, MD along with my grandson for his girlfriend. They sold me a 14K ring with terrible diamonds. Of course, I didn't really know how to buy diamonds and they took advantage of this. I paid $5800+ for a ring worth $1200 (I had two reputable jewelers tell me it was only worth $1200) I pay $350 a month on an account balance which doesn't seem to... Read more

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  • Jul 16
  • Luxury / Jewelry
  • Ontario, California
  • Used Watch
  • 74

I put a new watch in layaway. I tried it on it fit. When I tried to wear it I noticed it was too small. I took it back to the store. First i was told they do not sell used watches. The one they sold me was obviously used because some of the links were removed. There was no tag on the watch. There was no warranty on the watch. They told me I had to pay 39 dollars for the links to fix the... Read more

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  • Jul 08
  • Luxury / Jewelry
  • Mckinney, Texas
  • Ring Damage
  • 131

They made such a horrible job trying to fix the prong that my engagement ring, it has been severed damaged. My husband and I traveled to show the ring to the original jeweler 240 miles from home and he said it was severed damaged and I could not wear it how it was. They damaged my $14,500 engagement ring. A simple job to tighten a diamond turned into a horror nightmare. They told us the store... Read more

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  • From mobile
  • Jared
  • Jul 03
  • by anonymous
  • #506344

Do not buy from From Jared !!! My daughter bought her engagement ring there . Spent over 10000.. Get divorced and brings rings to 2 reputable jewelry stores to get $$. All she could get was $300!! Yes 300 !! They both said the diamonds were of poor quality So if you want a real ring.. Go to a real jeweler !! I can't believe this place is still in business Add comment

  • Jul 02
  • Appliances and Electronics
  • Essex, Maryland
  • Battery Replace
  • 79

Jared could not replace a battery in my watch at the store, said they had to send it out. 4 weeks later they called and said the watch needed an overhaul which would cost $139. I paid over a $1000 for this watch. It was only 2 yrs old and was worn only once in a while. They said it needed a special tool to remove the back. I said no just put a new battery in it. They said couldn't do it... Read more

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