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  • Customers like
    • Friendly staff 1
    • Jewlery 1
    • Sales staff 1
  • Customers don't like
    • Customer service 13
    • Horrible customer service 5
    • Repair services quality 5

I worked at Jared for 6 months. The negative posts are typical of what I witnessed during my employment there and what you should expect as one of their "guests". Regarding the quality of their repairs, while I was an employee, I had a similar personal experience to ones I have read about. They told me I had worn prongs on my ring that should be re-tipped. I could see that was true by looking at... Read more

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I took a Tag watch to Jared to be repaired. I new it was out of warranty and had no issues paying to get it fixed. The issue is, I was told it was being sent to Tag to be repaired. After a couple weeks I received a call that it would be $455 to get it fixed. I okay'd the estimate and waited for it to be returned. After three more weeks Jared called to tell me the estimate was $455 to get... Read more

Was this review helpful? 0 0

I worked at Jared for 6 months. The negative posts are typical of what I witnessed during my employment there and what you should expect as one of their "guests". Regarding the quality of their repairs, while I was an employee, I had a similar personal experience to ones I have read about. They told me I had worn prongs on my ring that should be re-tipped. I could see that was true by looking... Read more

Was this review helpful? 0 0

I returned Pandora rings ,that I paid for in cash and the store would not provide cash back to me even though they had the $ available in the store. The sale person indicated the cash float was for potential customers that needed change back from their cash purchases that day. I was told to come back later in the afternoon because by then they would have accumulated some sales and would have... Read more

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My husband bought me a beautiful engagment ring from Jared's. After he proposed we decided to go back to Jared's to buy our wedding rings. Only about a month later my husband start itching his finger and complaining that it was bothering him. We went in to Jared's and found that the space underneath the ring (apparently this space is supposed to make the diamonds shine better) was holding water... Read more

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100% FULL

I never write bad reviews, but this cannot be ignored. My setting/mounting head has had numerous issues since we took it home from Jared's in Palm Beach Gardens on 8/2/11. Below is a list that includes each visit to the store and the issues we have had. I highlighted the instances 1) where the repair shop "rebuilt the prong" or re-tipped the prong and 2) where a diamond fell out: • ... Read more

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  • From mobile
  • Jared
  • Jan 19
  • #773591

My Christmas merchandise was stolen off my front stoop, and jared refuses to reinburse my money or replace missing merchandise! Im disgusted with their service and advise anyone else not to shop there! Add comment

I'm working with Jared now and they are making us to cut "Made in China" tags from rings. When I ask why, they tell as that they are opening a factory in China but costumers don't have to know that. We have costumers always bringing back their rings for repairs, why because its from China people. Plus they made us to sign that we will not speak with the media about it. So, you decide if their... Read more

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  • From mobile
  • Jared
  • Jan 16
  • #771624

Don't shop at Jared. They scam you to the end. Overpricing their inventory, telling lies to customers in effort to sell their products, and simply don't follow through on anything they tell you. Specifically their refund / exchange policies and finance agreements. Simply bad business. Add comment

  • From mobile
  • Jared
  • Jan 13
  • #769996

I bought a necklace for my granddaughter for Christmas. It was shipped broken and we had it "fixed" three times but it still broke. They would not refund my money. I will NEVER buy any jewelry from them again. I plan to buy a men's $7,000 ring later this year but not from Jared's! Add comment

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