Jared Complaints and Reviews

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Main address: 375 Ghent Road 44333 Akron OH
1-800-527-8229, , https://www.jared.com/webapp/wcs/stores/servlet/ZContactCSCmd?catalogId=10001&langId=-1&storeId=1045
  • 67+5 mobile complaints
  • $120K claimed losses
  • $1.7K average
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  • 6 hours ago
  • Advertisements and Cons
  • Newport News, Virginia
  • Custom Wedding Band Fabrication
  • 9

My wife lost her wedding band of 39 years. Went to Jared's in Newport News, VA to have a replica made from my matching band. Jared's told me that they needed to send the prototype out to be fabricated. They would make a photograph first then a mold of the ring. After we approved each step then fabrication would begin. Neither of these steps occurred and the ring was fabricated in house. We were... Read more

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  • Oct 15
  • Luxury / Jewelry
  • Fort Myers, Florida
  • Wedding Band Delivery
  • 78

Brought my wedding ring in to have the diamond set in a new ring and have a gemstone put in original ring. Was promised delivery on the new wedding band the next day after 5:30. Went to pick up the ring (after 5:30) only to find out they had not even started on the replacement and had to return the next day. Was promised that the gemstone would be ready the following week after 7:00. My... Read more

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  • Oct 04
  • Luxury / Jewelry
  • Ultimate Watch Warranty
  • 180

Purchased Ultimate Watch Warranty for two Swiss Army watches.Each watch cost around $400 and an additional $70 for the UWW. These watches need to be sent to a special repair center to replace the batteries and the Ultimate Watch Warranty was suppose to cover battery replacement. When the first watch was two weeks out of its 3 year warranty the battery went dead. Jared told my wife and I that the... Read more

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  • From mobile
  • Jared
  • Oct 02
  • by anonymous
  • #541572

The manager said "I'm sorry that my salesperson misled your husband, he's new. And then they got more impolite and refused to honor what they told my husband about adjusting the size of a bracelet. The sales people were horrible and condescending at the Charlotte Northcross store Add comment


  • Sep 30
  • Luxury / Jewelry
  • Bellevue, Washington
  • Engagement Ring
  • 327

I bought my wife's engagement ring and wedding ring from Jared's. We were told that their quality is above all other vendors' products. The day after I gave her the engagement ring one of the diamonds fell out. We had it repaired at the same store we bought it from. We were assured that they would check the ring to make sure others would not fall out of the ring. One day after getting married... Read more

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  • Sep 30
  • Luxury / Jewelry
  • Chattanooga, Tennessee
  • Diamond Ring
  • 1
  • 1
  • 286

My fiance and I recently went to Jared's to look for an engagement ring. After trying on dozens of them I finally found the one I wanted. It is beautiful. When we were working with the owner of Jared's she assured us that none of the diamonds in the any of the rings were below a certain clarity that would make them look yellow. So we felt like we had nothing to worry about. After about a month... Read more

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  • From mobile
  • Jared
  • Sep 26
  • by anonymous
  • #539141

Very bad experience with the cary, NC store! Over priced and inexperienced sales rep.! Don't fall for this store ***... Game after game! Do more research and try other diamond stores please Add comment


  • Sep 21
  • Luxury / Jewelry
  • Greensboro, North Carolina
  • Customer Service Abuse
  • 350

We have been talking about getting engaged for a short time now. Just the other day, I asked him if he would like to go to Jared to look at some rings because two newlywed friends of mine bought their rings there and had a great experience. So imagine my shock when he said, "No... I don't want to go there ever again." I managed to get him to explain further... You see, my boyfriend walked into... Read more

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  • From mobile
  • Jared
  • Sep 10
  • by anonymous
  • #532097

bought engagement ring, 3k, los olas the Pembroke store keep it over night ckeaned came back with flaw in it was not there before. went to town center jax little clerk was not easy and lazy to work with. spoke to manger he made a few calls still have probem with it cleaned it 3 hrs later. the whole time trying to sell me highr price rings Add comment


  • Sep 08
  • Luxury / Jewelry
  • Lake Grove, New York
  • Repair
  • 125

I wouldn't trust Jared with any repairs. I don't know why they are so successful. If it was a neighborhood store, it would go out of business. Resent visit: Came in for screw backs for my earrings. Girl was very nice. Gave me the screw back. Went to car to put in. Was wrong size. Went back in to get the right size. Previous Visits: 1)Watch battery change. (worked for one day then quit)... Read more

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