1.7
  • Hated it1 votes
  • Friendly Staff1 votes
  • Customer service6 votes
  • Repair services quality3 votes
  • Repair quality3 votes
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  • Feb 16
  • Luxury / Jewelry
  • Conyers, Georgia
  • Ring
  • 1
  • 1
  • 149
  • REVIEW RATING 4/5

To Mr or Miss Is not Jared's is you. How in the *** can you defend a company like Jared's when you no that they are the biggest ripoff of all times, now i agree with you that some people no matter what you do will please them, but in this case you better no it is Jared's and that's *** too the yes every time. Brought a $12000.00 ring from Jared's took it to three other Jewelers to be appraise... Read more

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  • Feb 14
  • Luxury / Jewelry
  • Hernando, Mississippi
  • Ring
  • 117
  • REVIEW RATING 4/5

I bought a piece of Jewelry for my wife for Valentine's day to my surprise when opening the box the next day which was Valentine's Day no ring in wrapped box. Called manager and I had to drive 30 minutes to meet them half way to get my ring. I thought they owed Mr a discount due to my inconvenience, but I guess they didn't . I have bought Levian Diamonds and many gifts at the Cordova, Tn.... Read more

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  • Feb 04
  • Luxury / Jewelry
  • Fairfax, Virginia
  • Wedding Ring
  • 3
  • 3
  • 387
  • REVIEW RATING 5/5

We will never be visiting this Jared or any other Jared store ever again. We took my Great Grandmother's wedding ring to a Jared location to have it re-sized. Jared had it sent out to a different shop to have the work done. When the ring was sent back to the Jared store (with them unable to fix it), the employee unpacking the box the ring came it got distracted. That *** Jared employee ended... Read more

Was this review helpful? 6 0

  • Feb 02
  • Luxury / Jewelry
  • Wedding Ring
  • 1
  • 1
  • 273
  • REVIEW RATING 5/5

Walked into the store at huebner oaks location. Quick on the draw with greeting me and my fiance but had to pass us to another rep named Breanna because he did not know anything about wedding rings. We had found a ring we liked but wanted to change the white diamonds out for black diamonds. Doing this was called "custom work". Can someone explain to me how a $800 wedding ring with white diamonds... Read more

Was this review helpful? 3 0

  • Feb 02
  • Luxury / Jewelry
  • Prosper, Texas
  • Earrings
  • 129
  • REVIEW RATING 5/5

I purchased a pair of diamond studs from Jared and after 2 years needed to have one post repaired. They would not repair one without the other. I brought both in and after picking up the earrings I noticed the new post were lighter in weight and my diamonds looked very cloudy. I can't prove they exchanged my diamonds but I am sure they did. I complained about it and they recommended I... Read more

Was this review helpful? 4 0

  • Jan 13
  • Luxury / Jewelry
  • Washington, District Of Columbia
  • Diamond
  • 505
  • REVIEW RATING 5/5

Bought a diamond for 10,500 was put in a ring ending value 15K was told lifetime warranty as long as inspections were done, went to the store for cleaning and inspections most of the time it was there it was not recorded in the system that inspection was done I was there in January 2014 for inspection and sizing it was recorded went back again end of July early August they cleaned and inspected... Read more

Was this review helpful? 9 1

  • Jan 09
  • Luxury / Jewelry
  • Waldorf, Maryland
  • Silver Chain
  • 165
  • REVIEW RATING 5/5

I purchased a $50 sterling silver chain and had my own pendant added on to it. I used Jared in stor repair. I gave them the length I wanted, but the shop made it too small and had to add a piece back on. Two weeks later it broke. I was denied a refund because 30 days had past. I have been a value customer with Jared for years, and have spent nearly $20k there on varies pieces. How *** is it... Read more

Was this review helpful? 4 1

  • Jan 02
  • Luxury / Jewelry
  • Lexington, South Carolina
  • 324
  • REVIEW RATING 5/5

I guess you should have taken your friend's advice. Sounds like you got what you were expecting. " After nearly a month of searching, I narrowed my search to two stores, both with comparable settings and diamond characteristics" After a month of searching! I'm not saying you had a bad experience. I think you would have had a bad experience anywhere you went. Its not Jared's its you. 10... Read more

Was this review helpful? 3 1
  • From mobile
  • Jared
  • Dec 29, 2014
  • by anonymous
  • #575773

My wife's Pandora bracelet purchased 12/14/13 at Jared could not be opened to install new charms due to a DEFECTIVE (word used by Jared employee 12/27/14) clip. Since it was 1 year and one plus weeks old it was over the year warranty...they could do nothing but pressure her to buy a new one. Merry Chritmas Jared style. 27/14) clip. Add comment

  • Dec 23, 2014
  • Luxury / Jewelry
  • Toledo, Ohio
  • Jewelry Repair
  • 374
  • REVIEW RATING 5/5

I took several pieces of jewelry to Jared in July 2013 to get the prongs checked and re tipped if needed. Clasps checked etc. I was told all of the prongs were worn down and needed to be retipped plus the clasps should be replaced. I paid $675. Yesterday I noted a prong was broken off on my 3.5 carat engagement ring. I didn't want to take it to Jared because of the wait time so close to... Read more

Was this review helpful? 3 2

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