Worst experience ever. Purchased my fiancé a Neil Lane bridal set and spent more than 5k on it, only to find out AFTER purchasing and ordering it, that the center stone was NOT included. Not only was it deceiving and manipulative, but it was poor customer service. I walked in and knew which one she wanted (she had pointed it out on the website) the ring that I picked out had a center stone (which I later was informed 3 months later after purchasing, it was a cz) never once did they inform me the center stone was FAKE. Not to mention, they had... Read more ›
Was this review helpful?