Jared Complaints and Reviews

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Jared
Main address: 375 Ghent Road 44333 Akron OH
1-800-527-8229, , https://www.jared.com/webapp/wcs/stores/servlet/ZContactCSCmd?catalogId=10001&langId=-1&storeId=1045
  • 61+3 mobile complaints
  • $120K claimed losses
  • $1.9K average
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  • From mobile
  • Jared
  • Sep 10
  • by anonymous
  • #532097

bought engagement ring, 3k, los olas the Pembroke store keep it over night ckeaned came back with flaw in it was not there before. went to town center jax little clerk was not easy and lazy to work with. spoke to manger he made a few calls still have probem with it cleaned it 3 hrs later. the whole time trying to sell me highr price rings Add comment

     

  • Sep 08
  • Luxury / Jewelry
  • Lake Grove, New York
  • Repair
  • 25

I wouldn't trust Jared with any repairs. I don't know why they are so successful. If it was a neighborhood store, it would go out of business. Resent visit: Came in for screw backs for my earrings. Girl was very nice. Gave me the screw back. Went to car to put in. Was wrong size. Went back in to get the right size. Previous Visits: 1)Watch battery change. (worked for one day then quit)... Read more

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  • Sep 05
  • Luxury / Jewelry
  • Austin, Texas
  • Wedding Rings
  • 43

We ordered 2 custom rings. First look at CADCAM, not right design. Second look, pics were illegible. Promised to do better and that we would "absolutely love the results" and that they could deliver in time for wedding. Third time, had no pics at all, couldn't bring up on monitor or email, even w/assistance of manager. By that time, such a fiasco with bubble headed, flighty sales person, that it... Read more

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  • Sep 05
  • Luxury / Jewelry
  • 11

We ordered 2 custom rings. First look at CADCAM, not right design. Second look, pics were illegible. Promised to do better and that we would "absolutely love the results" and that they could deliver in time for wedding. Third time, had no pics at all, couldn't bring up on monitor or email, even w/assistance of manager. By that time, such a fiasco with bubble headed, flighty sales person, that it... Read more

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  • Aug 18
  • Luxury / Jewelry
  • Las Vegas, Nevada
  • Ring Purchase
  • 112

My girlfriend and I went to Jared's in Las Vegas earlier this year and after months of searching finally found the one she wanted. The saleswoman took down all of the information and told me to call her when I was ready to buy the ring. When I contacted her this morning, she said they only kept paper records and did not have any information on the ring. DO NOT GO TO THIS STORE! The... Read more

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  • Aug 14
  • Luxury / Jewelry
  • Defective Earrings
  • 68

I purchased a pair of earrings along with a bracelet directly through jared.com on 6/23. When the items arrived separately (completely negating the 2-day shipping option I selected), the bracelet was not as advertised. It literally looked like a piece of string with a bead on it. A child could have created it in arts and crafts class. To add further insult, customers have to pay shipping to... Read more

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  • Aug 12
  • Luxury / Jewelry
  • Boynton Beach, Florida
  • Rolex Return
  • 58

In Boynton Beach FLA I bought a preowened Rolex. The guy said its built like a tank and I could take it for a test drive. I was not happy with it and they said no returns you wore it. They will lie and say everything possible to get you to buy and when it comes to returns. Worst customer service ever!! I will tell everyone I know and especially around the holidays that Jared's is a complete rip... Read more

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  • Aug 12
  • Luxury / Jewelry
  • Engagement Ring
  • 178

This store embodies the money and soul sucking entity called Jared The Galleria of Jewelry. At first, I went to the Jared vault in West Palm Beach and bought an engagement ring for my girlfriend. I had already paid off the ring (around $4500) within a month when she realized that the diamond had a flaw and there was a black spot inside the diamond. This was not there when I had purchased the... Read more

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  • Aug 12
  • Luxury / Jewelry
  • Ring Replacement
  • 98

Bought a ring at Jared a month ago, along with a Limited Edition Smithsonian necklace and earrings as a set. While purchasing the ring I told the sales man that it was too big for my wife but I was told they would resize it right away. After the purchase was made, the right away didn't happen. We were traveling 4 days later and that wasn't enough time to do it. He put a sizer on it and told me... Read more

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  • Aug 06
  • Luxury / Jewelry
  • Baltimore, Maryland
  • Diamond Ring
  • 141

I bought a diamond ring from Jareds in White Marsh, MD along with my grandson for his girlfriend. They sold me a 14K ring with terrible diamonds. Of course, I didn't really know how to buy diamonds and they took advantage of this. I paid $5800+ for a ring worth $1200 (I had two reputable jewelers tell me it was only worth $1200) I pay $350 a month on an account balance which doesn't seem to... Read more

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